Frequently Asked Questions

1. Are you a trading company or manufacturer ?

Answer: Manufacturer with 30X20GP production capacity per month.

2. How long is your delivery time ?

Answer: Generally it is about 20-30 days. We will evaluate lead time according to your order volume.

3. Do you provide samples ? is it free?

Answer: Yes, we can provide samples for free, but do not include mold (if required) and shipping freight costs.

4. How can I be sure the parts will fit my excavator?

Answer: Please give us correct model number/ machine serial number or drawing and size will be better.

5. How do you control the quality?

Answer: We proceed the quality control plan for products in all process flow, including incoming inspection, heat treatment and process inspection with specified inspection frequency. Inspection records will be kept for 3 years.

6. What is your payment term?

Answer: Total amount<=4000USD, 100% full payment as deposit. Total amount>=4000USD, 30% T/T in advance , balance before shipment.

If you have any other question, please feel free to contact us.

Contact Us For A Free Sample

Why can we provide free sample? Because we have over 300 dynamic molds that can be quickly put together to help you realize your ideas quickly.

And we have over 20 product experts with over 15 years of experience designing and manufacturing countless Bushings & Pins, they can be your sturdy backbone.

Ask For A Quick Quote

We will contact you within 1 working day, please pay attention to the email with the suffix “@komatsubushings.com”